Take Your Conversational AI to the Next Level

Simple and powerful conversational analytics that allow you to take action and drive continuous improvement.

Gain a deeper understanding of your customers' experiences and enhance their satisfaction by analyzing their behaviors.

Flows
You can view the conversations map in three distinct layouts that will allow you to spot anomalies. You can better understand the conversation flow by drilling down on paths of interest.
Retention
Track the percentage of users who stick around after their initial interaction and focus on strategies that keep them returning for more.
Event Tracking & Funnels
Monitor and analyze key user actions, create funnels to visualize their journey, and identify drop-off points or conversion opportunities.

Clustering
Automatically cluster and categorize unstructured text data based on content similarities. Extract data for NLP model creation or improvement.
Pre-Deployment Testing
Evaluate and validate NLP models with historical data. Ensure accuracy and effectiveness over time, accommodating changing language patterns and user needs.
Intent Enrichment
Generate a variety of sample user utterances for specific intents. Using the diverse set of potential user inputs, improve your NLP model's ability to understand and respond to user queries accurately.

Gain a deeper understanding of your audience, unlocking valuable insights to help you make informed decisions.

Demographics
Gain valuable insights about your users including gender, location, and device capabilities. Use this information to personalize and enhance user experience.
Acquisition
Assess and understand how users are arriving at your bot. Analyze the effectiveness of different acquisition channels and optimize your acquisition strategies accordingly.
Cohorts & Segments
Segment your user base or user cohorts to provide personalized experiences and targeted marketing that genuinely resonates with your audience.

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