You Need a Chatbot to Stay Relevant—Here’s Why

Keeping up with the latest trends can be tough in today’s fast-changing world but a business that fails to do so might fall behind in competition. By remaining cognizant of tech and communication trends early-on, brands can set themselves apart by driving innovation or acting to meet the changing demands of their customers. One of the biggest examples of […]

The 5 Biggest Things that Sets Botanalytics Apart

There are a lot of chatbot analytics tools out there—so what makes Botanalytics stand out from the competition? Always seeking to improve, we’re constantly trying to come up with new, unique features that help our customers create awesome, successful chatbots. That’s why Botanalytics is equipped with features you won’t find anywhere else. Here are the […]

Boost Your Social Media Marketing Strategy with Chatbots

When we think about business adoption of chatbots, customer service is the solution that typically comes to mind. 80% of brands plan to implement bots for customer service. However, bots can be used for so much more, from facilitating purchases to providing whole new experiences provided by startups. But in the intensely competitive world of […]

Ensure Your Retailer Chatbot is Ready for the Holiday Shopping Season Right Now

The holiday shopping season is an incredibly hectic time. Holiday season sales alone make up nearly a fifth of total retail sales per year, amounting to more than $3 billion annually. With shoppers and retailers alike in a frenzy, the huge increase in sales can also lead to confusion—whether customers have an issue to sort […]