What Amazon Alexa Brings to the Discussion on Voice Assistant Marketing

Hey Alexa, what’s up? It’s a question many users are asking as virtual assistants become more ubiquitous in our lives. Because users are turning away from typing into Google search boxes and social media and turning to their assistants instead, it’s a good idea for brands to follow suit. It’s time for voice assistant marketing. […]

Why Voice is Essential for Customer Support

Customer service is broken. As customers, many of us dread making the cold call to a business when a problem comes up. As business owners, meeting the customer need can be difficult if not impossible. But there’s a rising technology that’s sure to fix customer support woes once and for all: customer support voice bots. […]