Botanalytics is a conversational analytics software that helps you get deep insights on how people interact with your business via text or voice.
Track live conversations
Keep an eye on overall bot health in real time
Personalize dashboard to track specific KPIs
Export data to make comparisons
Segment conversations according to intents
Find out bottleneck points that make users leave
Discover improvement areas in the flows
Find and cure not-handled intents
View similarly clustered messages
Identify bottleneck points and not handled messages
Explore several ways of providing more accurate responses
Export and analyse after removing non-contributing data
Filter conversations and see targeted user lists
Adjust your campaigns to match your target audience
Export user lists and create lookalike audiences
Spend less on advertisements, get greater ROI
Track specific keywords or phrases inside conversations
Create funnels with inside conversation events
Observe funnel completion rates
Conduct A/B tests with different funnels
Analyze users coming back after the first interaction
See how flow changes affect user motivation
Increase users’ lifetime value and boost your revenue
Keep existing users, acquire new ones
“I want to find bottleneck points and cure them.”
Walk through previous conversations to see most common paths, find out where users exit the conversation, work on building new flows for areas that need improvement.
“I want to measure bot success in handling customer support queries.”
Check out average session length, conversation details & transcripts, and conversation paths to find out how your bot performs. Pinpoint problematic areas and fix.
“I want to understand more about return of investing in chatbots & voice assistants.”
See how many people interact with your chatbot, what kind of actions do they take, check out conversation funnel results and keep an eye on overall performance.
“I want to attract more people to visit our website through messaging apps.”
Set up new campaigns by filtering your audience according to your selected keywords. Know who talks about what, and target the right audience when delivering campaigns.
Discover the
bottleneck points
Iterate conversation
flow experience
Re-start analyzing
Stop guessing, start measuring
