Pricing

Spend less time on handling huge volume of conversational data, know your users better.
Discover intents, understand user behavior and optimize conversation flows.

Start 15 days free trial for your chatbots, voice apps and all other conversation channels.

FREE

5K Messages Per Month

  • 1 project
  • 30 day data history
  • 1 team member / project
  • 1 segmented event / project
Sign Up

PRO

$50

15% Off

Up to 50K Messages / Month

  • All pro features
  • 5 projects
  • 90 day data history
  • 5 team members / project
  • 10 segmented events / project
  • Roles & permissions
  • Choose Plan

ENTERPRISE

Contact Us

Contact Us For More Information

  • Everything in pro plus
  • Unlimited projects
  • 2+ years data history
  • Unlimited team members / project
  • Unlimited segmented events / project
  • Premium support
  • AI & Machine Learning
  • Contact Us
ENTERPRISEContact Us
Reports & Analytics
Conversation Details (Live & Archived)
Segmentation Events
1 segmented event / project
10 segmented events / project
Unlimited segmented events / project
Funnels
-
Up to 5
Unlimited
Audience Builder (Only Facebook Projects)
1 segmented audience
5 segmented audience
Unlimited
Conversation Metrics
Engagement Metrics (sessions / user, time / session, messages / session)
Cohort retention (daily, weekly, monthly)
Demographics
Users (active, engage, returning)
Locations/Locales
Session Flow (Only Voice App Projects)
Up to 4 branches
Up to 12 branches
Up to 24 branches
Customizable Dashboard
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Custom Reports
-
-
Custom Reports SLA
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-
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AI & Machine Learning
Conversation logs (calls or chats) ingestion & transcription
-
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Conversation (calls or chats) driver modeling
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Conversation (calls or chats) intents extraction & clustering
-
-
Conversation graphs per intent
-
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Export of intents to bot development platforms
-
-
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Administration & Security
Number of Projects
Up to 1
Up to 5
Unlimited
Number of Team Members
Up to 1
Up to 5
Unlimited
Brand logo Add-on
-
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Support & Services
Standard Support
Weekdays 9am-5pm PT
Weekdays 9am-5pm PT
Weekdays 12am-5pm PT
Live Chat Support
-
30 Days
Unlimited
Guided onboarding & implementation
-
-
Customer Success Manager (CSM)
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Premium support
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Frequently Asked Questions

Can I cancel anytime?

Sure, you can cancel your current subscription plan anytime you want and you'll still have access to all of the premium features until the end of your billing period.

Can I access my historical data when I upgrade my subscription?

Yes, you'll have immediate access to your old messages when you upgrade. We store all data sent to us by our customers. We only limit the length of time in the past a customer can query this data on some of our plans.

What happens if I exceed the allowed message number included in my plan?

We will keep collecting your data! In order to access your analytics dashboard, you'll need to upgrade to another plan that works best for your monthly message volume.

Can I create projects for different platforms on one single account?

Of course, you can analyze your text based chatbots, voice apps or any other conversation channels (e.g.: your customer support tickets) for all supported platforms on one single account.

Not Sure Which Plan Works Best For Your Business?

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