Join Botanalytics to boost up your engagement rates.
Why Should You Use Voice Analytics?
Voice is the new big platform. People love voice interfaces because they’re hands-free and easy to use. However, in order to make the most out of this new technology and offer the best solution to users, analytics is crucial.
You need to track your bot's performance on a regular basis, keep an eye on how it is performing to make it hit the charts.
How Does Botanalytics Help?
Botanalytics gives you the power to diagnose your bot, find and cure all the bottleneck points. You can boost your bot’s performance simply by checking your dashboard on a regular basis and taking action based on data.
Here are the key features offered by Botanalytics to scale and improve your bot's performance;
Determine the intent and entities of voice input received by the bot and detect the context of the conversation by using intent analysis.
- Intent classification
- Intent count
- Customized reports
Segmenting and modeling all conversations by dividing into branches is possible with Botanalytics.
Discover and work on bottleneck points, dive deep into conversation details and design a better conversational flow.
Across Channel Comparison
Track performance of your Google Home bots and Amazon Alexa skills!
Also, you can view detailed comparison reports and compare your bots residing on different platforms.
Events and Funnels
Create specific events and count how often they occur.
If you'd like to measure a series of events, it is also possible to build funnels by connecting pre-defined events and tracking them all together as one specific event.
View transcripts within a few seconds thanks to our real-time voice to text technologies.
Most Common Words
Learn more about your bot’s functionality.
You can see commonly uttered words by users and understand their needs better and enhance its functionality.
There's a lot to come out on Botanalytics
Sign up for getting started!